Announcement
** Happiness Guarantee **
Don't worry, be HAPPY! We accept refunds and exchanges! If for some reason you are unhappy with your new purchase or it was damaged in transit, Justine Brooks Design will do its best to make it right. You will have the option to get a refund or exchange within 7 days of receiving your package. JB also stands behind the quality of her jewelry. If for some reason you need a repair, we will cover the cost of all manufacturing defects. If the item is damaged due to personal use (dropped etc.), JB will charge a small, but reasonable fee (often just the cost of shipping). LET'S GO SHOPPING
Nature and Nautical inspired accessories to match your beach and patio outfits. We offer unique, handmade jewelry. We ship orders out in 1-2 business days. Some of our favourite pieces are silver Anchor earrings, Gold Starfish bracelets, and Green Leaf bracelet.!
** PROCESSING TIME **
1-2 business days. All items are sent with a designer biography postcard.
** IMPORTANT **
(Please read)
TRACKING is NOT INCLUDED in our basic airmail shipping, therefore we can not guarantee the arrival of your package and can NOT be responsible for lost or stolen packages.
Please upgrade to DHL shipping if you would like a tracking number. Simply message us the item you would like and your shipping address. We will write you back a custom quote asap. All custom fees must be paid by the customer.
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FAQs
How do I use a Coupon Code?
When on the shopping cart page, you will see a text box next to a button that says “Apply Coupon”. Enter your coupon code into that box and hit enter. You will see it reflected in your total. Please message us if you have any problem with this.
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Do you include an invoice in the package?
No invoices are included in the package, unless requested. Invoice are not included as the item is often a gift.
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How is the item package?
All items come with Justine Brooks Design biography in a bubble wrap envelope.
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What if my piece of jewelry is broken when it arrives or breaks after use?
We are proud to offer a happiness guarantee. If for some reason you need help with a repair or anything else, please message us straight away to help resolve the problem. We will do everything to make sure you are happy.
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Do you offer wholesale?
Yes, please message us a little about your store/ boutique. We love retail partners!
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Want to find out more? Check out this shop's About page
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'Like' our facebook page ------- > receive a coupon for 10% off your first order!
https://www.facebook.com/JustineBrooksDesign
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Reviews
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msjbarron on Mar 26, 2024
5 out of 5 starsNecklace is exactly as pictured. Beautifully packaged and shipped quickly.
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SCbusdriver on Oct 31, 2023
5 out of 5 starsI love this! I'm from Canada and wanted a maple leaf necklace to wear all the time, and it had to come from Canada! Thank you very much!
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Kaezad on Oct 26, 2022
5 out of 5 starsA fantastic experience to make something customized for me in short about of time. Fantastic work,
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Stacie on Jun 4, 2022
5 out of 5 starsSeller went above and beyond for me. Necklace is perfect. Thank you so much!
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Deborah on Mar 2, 2022
5 out of 5 starsThis is the second one of the Wish necklaces I’ve purchased as a gift. It’s just as shown…..so cute. It arrived very quickly. I had a glitch that a quick note to Justine was able to fix without a problem. I wouldn’t hesitate to purchase from Justine again.
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Ginger on Jan 3, 2022
5 out of 5 starshas a gift for my daughter and she absolutely loved it. I love you I'll probably get me one
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Robert on Dec 28, 2021
5 out of 5 starsPurchased as a Christmas gift. My wife really liked the ring and has been wearing it since opening the gift - normally, she takes a ring off periodically as they are not comfortable.
About JustineBrooks
Nature Inspired Jewelry
Shop members
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Justine Brooks
Owner, Designer, Jewellery Designer
Embarking on a nine month epic solo trip throughout the Middle East, East Africa, and Asia; Justine’s passion for researching stones, metal techniques, and design is obvious. The designer is continually creating opportunities to explore different cou
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